Support

Need help with DigitalWorld? We're here to assist with the mobile app, your account, corporate plans, billing, and technical issues.

Frequently asked questions

How does SMS import work?

On Android, with your permission, the app reads M-Pesa and bank SMS to create transactions automatically. It never reads unrelated messages.

Is my financial data secure?

Yes. Authentication uses secure tokens and sensitive credentials are stored encrypted. See our Privacy Policy.

How do I delete my account?

Visit our account deletion page to request removal of your account and data.